Question 1

How can I order and what is the delivery time? Do we need to pay any customs tax?

Accepted Answer

By contacting us, you can learn the current delivery time and place your order. 
You do not have to pay a customs tax within the European Customs Union countries. For other countries, you can get information from a local customs agency.

Question 2

Can there be different types of options in coffee roasters?

Accepted Answer

Yes, you can order according to your wishes in sections such as electrical voltage, color and burner unit. We use 4 different industry leader products, depending on the model, in burner units.
- Polidoro Low Nox Burner 
- Dungs Combustion Controller
- Weishaupt 
- Leister

Question 3

How can the prices of your machines be cheaper than the industry-leading brands? Are there any differences between the quality of the parts?

Accepted Answer

The parts we use are the best materials available in the industry. For example, instead of producing the fan blades in our own factory, we purchase them from the industry leader Italian Boschini. We know that the products of high quality brands are expensive and cheap products consist of poor quality parts. Our aim is to bring high quality products to the customers at reasonable prices.

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